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VIP Functionality

6 Docs

VIP Tier Functionality Overview

Last Updated: March 20, 2026

Functionalities that make VIP tier a dynamic loyalty program.  Tier Calculation Method  Tier calculation is how inback decides which VIP...

Reassessment Cycle

Last Updated: March 20, 2026

Purpose of reassessment cycle is to know whether a customer will retain in a tier or be demoted. The reassessment...

Cycle Locking

Last Updated: March 20, 2026

Mechanism through which a customer’s tier configuration is saved through a snapshot so that further changes made by merchants in...

Tier Re-Upgradation

Last Updated: March 20, 2026

To better understand tier re-upgradation, first read through tier demotion. Tier re-upgradation happens when a customer’s cumulative spend after demotion...

Tier Retention Threshold

Last Updated: March 20, 2026

The tier retention threshold is the minimum amount your customer must spend within each reassessment period to keep their current...

VIP Widget

Last Updated: March 20, 2026

Only VIP tier related elements are covered here.  Where does the VIP tier information appear?  VIP tier information is visible...

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